Working with our customers Obrar has managed over 60,000 seat transitions within the UK and Central Europe, in addition to off-shore locations in Asia and Eastern Europe . Having worked in off-shore deliveries since 2001 Obrar has a comprehensive knowledge of all major BPO operators in India, Philippines, South Africa and Eastern Europe, and has in addition to the normal client/outsourcer model set up JV's, Build Operate and Transfer, Partnerships and Acquisition environments for corporate and BPO customers. As part of the outsourcing process, Obrar has detailed knowledge and significant experience in the design and implementation of IT networks and infrastructures into India, South Africa and Philippines using VoIP, Citrix, MPLS networks and significant experience with all Telecoms operators and provisions for above countries.
Obrar has many man years of experience in the outsourcing area with many of its associates having worked for an Outsourcer or have implemented Outsourcing for large corporate institutions. Obrar can therefore provide help in this complicated and often highly sensitive move. Areas such as RFI and RFP production, supplier evaluation and negotiation, implementation and delivery and SLA and KPI selection (balanced Score card). During the Outsource concern is often raised over how the outsource is working, Obrar can provide evaluation against a benchmark and outline how any outsource is performing in the market. As a result of this many companies have renegotiated their base costs or improved services that have missed their initial targets.